Full Pokemon Soulsilver Rom

visit of TUI, Air Berlin & Argh.

tui with reads. Prize question: who at TUI?

just come home and some out telephone (more on that) and me the visitor statistics viewed:

Aha. one is interested. the blog has fallen at least? * Lol *

I hope that some people have read my entries on berlin tui and air, which the customer opinion is important. perhaps doing so is now something positive. Honestly, I would be surprised if. and if it does, I will report here. but has reported to me (yet) no one. at the end comes a lawyer, "they have insulted the woman at Meier tui". * Lol * but it is the Schmidt. ;-)

alliance stays cent for theft. thank you.

alliance in the years we are now insured for almost 20th in our household contents insurance is also the bag theft with it. Therefore, among many others my first treatment, the was stolen from the alliance to report . but all availed nothing. last friday was then a delicious 5-line. whose content sometimes loosely worded:

the regulation, we do not accept. so pickpocketing is not when they get out of the pocket * * is their stolen vehicle. Best regards.

thank you nice pike! the alliance was not just the insurance that prides itself in the event of damage to red tape and accommodating for your customers to be there? or maybe that was not yet nimbuktu insurances from kuala lumpur? * Argh *

what 'ne crazy world. must fight it to do with any ...

... to come to his right? I was pretty flabbergasted. that I would hang the alliance, was really the last, with whom I had expected. but well, what have I, finally, a legal protection insurance?

then it just goes against the alliance ...

... I thought to myself sometimes how it is. therefore a lawyer specializing in insurance law , specialty household insurance picked out, and today called directly once in my legal expenses. because of: guys, I just need some lawyers backing and a commitment to. of motion. after the conversation with the service staff "Dear customer can haha, that's not possible for each legal case that is only ONE attorney will work for us see terms yah....": I notice I was smarter, who said that is all objections and arguments that it was but a logical conclusion that I "now" may proceed against the alliance, because I had only just received the cancellation of the regulatory challenge, as he did. an instance, a lawyer. border. na thank you. "They would rather have to consider." yes how? I will now have a crystal ball and look forward to the catch? the go but always as fast break ..... ^ ^ * Hmph *

you see: great. and that without end. wad now? ok, one I still have, I thought.

thank God I have good lawyers NEN.

what a typical top in contrast to some other representatives of his profession, he calls back and really, if he says "I sign". and that pronto. and he is completely competent. I gave him the story with the ARAG told employees that I will not concede another lawyer.

now I know that was bullshit. I have the right, myself another attorney for the alliance to take action against. unbelievable what you get on the phone served for a mist. now I'll wait and see what comes out at the Berlin air. and then ... well, then we see what is the alliance.

Kenmore Washer Tub Removal

The competent attorney & the uncooperative Airberlin

After it became clear that my first contacted lawyer (the lawyer buddy of my car) no professional in travel law, I had finally found a true top lawyer! (Thanks again to my Pap on the site).

Quick, quick
And what shall I say, not a second too early. It turned out, namely, that time was pressing. Why? By law you have to help but the first lawyer told me that the damage * immediately * at the airline's. And not only after a month. * Oops * Well, luckily there is the internet, so we eventually all important and were able to exchange the necessary documents and forms quickly on Friday afternoon by e-mail. Man that was a stress. After all, had all the documents that had to do with the theft (ie curbs, baggage claim, the police statement, etc.) to the lawyer. As it worked out well that I had the night before all this ever been done for the Alliance. Finally, I hoped at this point still that the alliance the theft loss (after all, more than 600 €!) "Regulate" would.

Whatever. Unlike the previous law that was really knowledgeable and explained to me that the tour operator is liable in each case under the Montreal Convention s (so nothing with: " you have read the Terms of times your own fault! "

The new agreement places particular emphasis on the strengthening of consumer protection. Thus, in particular aggravates the liability situations and extended the scope of liability: liability [...] In addition, the air carriers for presumed fault, without limit.

The reaction of Airberlin to the letter of the lawyer with an appropriate note, incidentally, was very funny: it was collected accurately reflect the same information I had already heard on the phone. That I or my attorney have been here are clearly only fed with a standard answer, I think although formulated in kind, in terms of content but really flat: regret

How much, that your client has cause for a complaint to his luggage. Please allow us at the same time note that a theft has not yet been proven beyond reasonable doubt and contradict this assumption, we therefore. Next we would like to point out that we always recommend to carry valuable, fragile and perishable items as hand luggage. About
Here we inform on our website (airberlin.com) magazine on the flight plan and the terms and conditions. In addition, please contact our telephone reservation center by calling 01805 / 737 800 with around the clock information available. Since the claimed items in checked baggage of your clients were, we must reject a regulation and can give you regarding a refund no positive response. We hope for your understanding.

Sincerely
customer Air Berlin

I'm curious how it goes ...

What Is A Good Short Signature For Cell Phones?

The peak of stupidity (Sells & Betrayal II)

After I had made the day before the complaint to the police, I wondered again what I told the consultant to the legal protection on the phone had:

please contact us directly to the tour operator 1-2 Fly. The Airberlin was only the service provider for the flight. A contract, you have but closed with 1-2 Fly.

1-2 Fly So today would even receive a call. The 1-2 is a subsidiary of TUI Fly Germany GmbH, and the phone number you'll quickly find out through Google. Let's call the lady on the phone even Mrs Meier. It took place the following:

call to the incompetence in person: Mrs. Meier.

doorbell rings, Mrs. Meier answers it. I explain the case. It gets to me the reservation number that they can not find it in their system. The crashes then also directly and see. Sure.

I tell her to have called at Airberlin ever, and I am there but not progressed. The Lord in Airberlin was so bold as to tell me "self-blame," and so I have now switched to the attorney. But before I do now I fuss would only want to know even if there was a baggage insurance for my luggage. Because if that would have been available, I could have saved myself all the tralala, and would have immediately been compensated.

It says I have bad cards. For that, it would first A traveler luggage you can book individually, and 2 the ground staff at the airport would be responsible and not the TUI or 1-2 fly.

Ja ne, is clear. I cry sometimes just to all three airports to interview then all the people from the ground crew.

I said: me as a customer does not care, because I it is with a tour operator, namely, have booked the TUI, and also my partner. begins

The drama

She then falls into my word and believes there would be the baggage insurance (which they told you just now times ...)

Thereupon, I beg you to excuse me but let me, and tell her that it can not be that the TUI their customers as much in the rain is. Moreover, no baggage insurance sold separately, but only in a package for 96 €.

the evidence: there's the baggage insurance for holiday travelers (because we booked) only in the expensive complete package to book with other insurance. Price: 96 €.

pampig Servicemitarnbeiter at TUI

It is pointed out excitedly, gooey and loud and says yet to be offered individually and I should tell you why but sometimes I have not posted .

This in a tone that would have been the sergeant to the recruits to shame.

Uh, how? Now I do as robbed customer who just expected only help and service, also make any statements? Are we back in the GDR? Customer Service à la charcuterie counter in consumption in the 70 years in the East?

I tell her calmly and friendly that I do not like their sound and so can not talk to a bruised customers. They then schnippig:

"This can only return I so. Your tone displeases me too. "

That really is the limit. I have worked for years in Customer Service. But such a boldness to speak in such a way with a customer that I had any of my colleagues, respectively, never taken out. At TUI Germany GmbH which unfortunately seems different.

Throughout the call, I was calm. And now I am to me about this less privileged Call Center Service force also listen to more insults?

I jot down their name and the name and the supervisor. The name she gives out willingly, but "The boss is currently not always available." I thought that I would complain. Sure "the land anyway back to me on the table" I "because I come from bad to worse." you: " yes that's nothing, for I am the responsible and think we all here anyway as I . That was probably the peak of incomprehensibility!

I then have a nice day you want and hung up. Service desert Germany, I just say! And so a person works with TUI Germany GmbH in service! As a (supposedly) in charge! If so, I can only say: "Well then, cheers meal. Something like have incompetent and stupid-pampig I did not live long. So far, the pinnacle of audacity and stupidity. But salvation would soon close ...

Red Check Italian Tablecloth

Attorney & criminal complaint with the police

After yesterday I had so much "fun" of the hotline Airberlin and the Alliance, it was now time to act. This means that come looking for a lawyer and try to to my right.

lawyer I: the False Advocate incorrect advice for free, but a "good advice"
I have a really good lawyer. But unfortunately only makes the traffic law. Because sitting in a large law firm but I asked him the same day of the theft after a colleague who is possibly specializing in travel law. The next day (06.10.2009) called me back and then his colleague, who made a very impression patents. He said the following:

you go to the police and report the "criminal complaint against unknown persons" because of theft. This is never a mistake.

As to the claims against the Airberlin or the 1-2 fly, so I would have one month (that's all very different and it actually highest Railway was to make my claims on these projections that, I learned only a few days later by a "real" Lawyer in travel law. But more on that later.)

However, I ought to go to the police to make an ad. This could be important for the insurance (the opposite, I wanted to make my request even after taking over the theft loss claim). No sooner said than done. So Katja afternoon through to police.

to the police. Surprise: they are so cute!
After the * empty * * the police waiting room an hour, waiting *, we were finally invited in by a senior official.

One thing I want to get rid of short, recently I had a fairly critical article police here in the blog. He has certainly justified. But not all cops are like that, they just are certainly some times chaotic, then quickly jeopardize the reputation of an entire profession. We both really surprised at how nice the cops were. Such morons like the Berlin clubs are so fortunately not the rule.


Testimony: The frustration runs deep.
... the criminal complaint and related evidence to the police was then eaten after an hour. The frustration runs deep ... not mine, but of the police. * Lol * I had a conversation with a chief inspector nice, and therefore could take a little time immersed in the perspective of a "veteran" cop: We should hold out

for all our shit head. Insulting and abusive: it's all about. If someone insulted me, and I make a charge of insulting the authorities, the prosecutor, the method allows to fall short again. I have to listen to me then: "Well, you're public servants. That's your job. You just have to endure. "We risk our lives on the beat sometimes, and we will then snap back out after a moment. It is for the birds. The only positive thing is you get Every month your flakes, and that's it. Otherwise, it's a real fucking job. Fortunately, I have not long, I'm retired. Then, the me all times crosswise.

I was totally flabbergasted about as much honesty, and could understand his point of view also genuine. When I was little I wanted to be a policeman. It was fortunate that I am not yet become. ;-)

The policeman had experienced something very similar way as I do, and then sued the airline. Unfortunately, he had lost the process. Those are great prospects ...

After walking a total of over 2.5 hours, I then use my scanner on a criminal charge finally out the door ... but the next day waiting for part II of "Betrayed and sold" to me ...

How Long Is Sausage Good For

Betrayed and Sold I, or: "to blame"

Ok, cool ! Damn. What to do? Whom do I call now on first? Insurance? Airlines?

Allianz Insurance, the first one.

Ok, first time the general agency of the Alliance to call directly into the city. When we finally have a household contents insurance, which is also the theft of baggage and includes. The good woman listened to my story, and then had the following to say:

the camera will only be replaced when the bag was stolen as a whole. But not when the camera was out of the bag stolen.

Arrgh! Many thanks too! What I then need insurance? Finally, the bag have been stolen and so completely, and then * without * camera was put back on the baggage carousel to be. Those who want to prove? No matter, first time on. What now? Ok, now call on airberlin. Maybe they can help me.

Airberlin: "well blame themselves - they had once the terms and conditions read ". thanks!

so quickly picked out the number in berlin airberlin (* lol *) and then called. After describing the theft:

they may like to make their claims submitted by mail, but they have even bad luck: they had but once before * * read the conditions of carriage.

moment, I have to hook it again. What? Hello, you Fuzzi call center! I've just been robbed nasty. On a really nasty kind, and you tell me something here from your fucking terms? But further:

Airberlin liable for something not as valuable items in the luggage should not be given up with. Furthermore, I expressed my agreement with final signature (how stupid! When I signed something please!) With the conditions of carriage.

Yes, thank you very much even then. But I'm not the one who can be such bullshit like. Let's see if my lawyer understands as much fun as I did. * Haha * sigh *

on demand there was the address of Airberlin for my attorney letter.

then still called the Law, so that I can hire a lawyer. What I experienced with and what to do next: more on that soon.

Novelty Id In Vancouver Bc

brazen thieves steal my Nikon D40: as a perfidious theft I've never seen ...

04.10.09 I flew back with my girlfriend of my 2-week vacation stay in Menorca to Mallorca to Germany. On the flight back my camera is stolen from your backpack after I had abandoned the backpack as luggage. But chamber room ... the whole story.

The stupid accident with a knife

The baggage at the airport in Menorca at first I kept my backpack including a camera bag (along with my Nikon D40 and other SLR equipment) as carry-on luggage. Since I had forgotten in the backpack but a swiss knife, I was with a backpack not happen then the security check (as I could just forget the backpack ... no matter wad's will). Since I did not want it lands in the bin, I asked if I could not make it and I will be given after the flight. This procedure I knew from a flight sometime in the 90s, where there were not any security over hyped like now after 9 / 11. I was told: sorry, only one possibility: can tackle knife at the counter of the airline back in the suitcase.

At check-in counter of Airberlin they told me, finally, that a subsequent stowing of the knife in the trunk was not possible. I had a backpack along with knife give up as normal luggage. Crap, I wanted to keep the backpack as hand luggage. yes my camera was in it and so ...

The disaster takes its course

Ok, if it no other way ... was a strange feeling, my backpack at the counter there simply as a piece of luggage to give up. But hey what the heck I thought, the camera bag is at the very bottom of the backpack, it is still your thick jacket and other stuff. How in God's name should be for someone * because * the * idea * come to look for a camera? Well, since I was probably too trusting.

When we finally back in Germany were landed, I immediately checked the presence of the camera case. I had a few hours earlier seemed this queasy feeling. ... And the backpack to have been opened, because missing a hook. Ok I thought, maybe a security and customs control. Who knows. The more I was so relieved when the bag was in place!

empty. Just space.

When I one day later in the afternoon at home all unpacked, I realized that the camera bag was emptied completely empty . Everything EMPTY!

This must be thought out! you come back from vacation, took out the stuff and think nothing is wrong ... to remember only to find that some stupid, nasty pig at the airport in the baggage claim area (to the airport's only * employees have access *) stole my camera with all accessories. From out of the bag! A planned robbery, for only through the X-ray scanner could the thief know that deep lay on the floor of the backpack, the camera well hidden. All photos gone, all the memories, the amazing sunsets, the beach, all artistic photos, all ... .... Away. Never to return!

I was shocked, stunned and furious. I was robbed not a poor little street urchin in Chile, but an airport employee in the security area. The times you have to let it melt on your tongue. Arrrghhhh!

But this should be increased even more bewilderment ... you may not believe it. From here a big "thank you very much for NOTHING " to the Allianz Insurance, Airberlin and 1-2-fly . Why is this? Because I had never so much arrogance, callousness and stupidity to the client by * * major German companies expected. Especially from companies that advertise as Airberlin achso with their great service! Of these, but in the next blog entry!

* RIP *, beloved Nikon . I hope you bring your new "owner" At the worst thing I could have with you in joy.